01
SELECT YOUR PIECE
Place your order directly through the website or order through our WhatsApp concierge for a personalised experience.
02
CONCIERGE CONTACT
After your order is placed, ACT London Concierge will contact you via WhatsApp to guide you through the next steps.
03
MEASUREMENTS
As each gown is made to order, we require your measurements including bust, waist, hips, and height. If needed, we can arrange a short video call to guide you through the measuring process.
04
PRODUCTION
Your measurements are sent directly to the designer and your gown is crafted exclusively for you. Production time varies depending on the design.
05
QUALITY CHECK
Once the gown arrives at ACT London, our team conducts a final quality inspection before carefully packaging and shipping the piece to you.