Crystal Frostdress
The Crystal Frost Dress features a sculpted, figure-hugging silhouette crafted from delicate nude material and fully adorned with shimmering crystal embellishments. The elegant halter neckline beautifully frames the shoulders and décolletage, while the sleek floor-length cut elongates the body for a refined and glamorous finish. With its luminous sparkle and timeless structure, this gown is made for unforgettable evenings, red-carpet moments, and luxury celebrations.
Nude mesh with crystal embellishment
Halter neckline
All-over crystal detailing for a radiant sparkle
Made to Order
The Process
Place your order online and our team will contact you via WhatsApp within 24 hours to guide you through measurements. Your piece is then crafted exclusively to your specifications
Measurements
We require the following (in cm):
Bust
Waist
Hips
Full Length with heels
Important
All pieces are made to order based on the measurements provided. Please ensure accuracy, as we are unable to offer returns or exchanges on custom-made garments. If you are unsure, our team will guide you through every step to ensure a precise fit.
Assistance
For further guidance, you may contact us directly via WhatsApp at +44 7386 585914.
Made-To-Order
All Act London pieces are made to order and produced specifically for each client. Due to the bespoke nature of each garment, all sales are final.
Measurement & Fit
Clients are responsible for providing accurate measurements. Act London is not responsible for fit issues resulting from incorrect measurements submitted by the client.
Refund Policy
Due to the made-to-order nature of our pieces, items are exempt from standard return under the Consumer Contracts Regulations. Refunds are only granted under the following conditions:
If production has not yet started (prior to measurements being submitted).
If the garment is received with a fault or manufacturing defect.
All pieces undergo quality checks before being dispatched. No refunds will be issued for fit issues resulting from incorrect measurements provided by the client.
To report a fault, please contact us within 5 days of receiving your item with photographic evidence. This helps us resolve the issues promptly.
Exchange Policy
As all pieces are made to order, exchanges are limited.
Exchanges may be considered only in the case of a confirmed manufacturing defect. In such cases, clients must notify Act London within 5 days of receiving the item, with supporting evidence to allow for prompt resolution.
Act London reserves the right to assess the issue and offer a replacement where appropriate.
Quality Disclaimer
Due to the handcrafted nature of our garments, slight variations may occur and are considered part of the piece’s unique character.
Cancellation Policy
Orders may only be cancelled prior to measurements being submitted. Once measurements have been received and production has commenced, orders cannot be cancelled. Where a cancellation is made before production begins, any payment made will be refunded in full within 10 business days.
Liability
Act London is not liable for delays arising from external production or shipping factors beyond our control.
Dispute Resolution
In the event of a complaint or dispute, clients are encouraged to contact Act London directly in the first instance so that we may seek to resolve the matter promptly.
Act London aims to acknowledge all complaints within 3 business days and to provide a resolution within 10 business days.
Acceptances of Terms
By placing an order, clients confirm that they have read, understood, and agreed to these Terms & Conditions.
Production time for each ACT London piece is approximately 2–3 weeks, although timelines may vary depending on the design and level of craftsmanship required.
Once your order is received, our concierge team will carefully review it before the piece is prepared for dispatch.
Delivery within the UK typically takes 2–5 business days, depending on your location.
You will receive a tracking number once your order has been dispatched.
For urgent requests or specific delivery timelines, please contact our concierge team prior to placing your order.
Act London is not liable for delays caused by external factors, including production timelines, customs clearance, or courier services.
Clients are responsible for ensuring that all delivery details provided are accurate. ACT London is not liable for delays or losses resulting from incorrect shipping information provided by the client.
For assistance, styling guidance, or made-to-order enquiries, our team is available via WhatsApp or email.
WhatsApp: https://wa.me/message/F52YPTNWRTGRF1
Email: concierge@actlondonuk.com